Finding a Friendly and Reliable Plumber Can Be Difficult.
Most people begin their search for a new plumber by asking for recommendations from friends and family. Though this is a great place to start, it can quickly become confusing if you get conflicting advice from different people.
Working your way through a pile of recommendations can take time and even after you’ve put all the leg work in, there are no guarantees the plumber you choose will be the right one. To help you select the perfect company from your list of recommended plumbers in Cambridge, take a look at our list of the most important things to consider before making your decision.
Your first contact with a company can tell you a lot about their customer service, their work ethic and their reliability. If they’re friendly, polite and efficient when they first answer your call, you can be reasonably confident they’ll have high standards of customer service and will be relatively easy to work with. Other factors that can contribute to first impressions are the quality of the company’s website, the ease with which you were able to find their contact details and their expertise.
Not all plumbers can handle all types of plumbing jobs. If the plumber your friends or family have recommended doesn’t have the tools required to take care of the specific task you need completed, then there’s no point hiring them to work on your domestic or commercial property. If you have a list of recommended Cambridge plumbers, take a look at each company’s website before you call to make sure they can handle the job.
If you have water pouring out of taps and toilets, or if your drains are backed up and causing floods and odours, there’s a good chance you won’t want to wait too long for your plumber to turn up. If you’ve narrowed it down to a few different plumbing companies, availability could be the deciding factor in selecting your plumber.
Another crucial factor is affordability. There can be a surprising difference in the amount different plumbers charge for the same work, so make sure you get an accurate quote before you sign on the dotted line. However, it’s also important to remember that cheap doesn’t always mean good value. Weigh up factors like customer service, expertise, availability and reliability as well as cost when making your decision.
Ideally, you want a plumber who’s flexible enough to work around your schedule and your requirements. Though this is never possible 100% of the time, a company that at least takes your timetable into account when planning their works is essential.